FUZZY
Shortly:
- Festive
- Challenging
- Pure
- Meaningful
- Yes!
- delen:
The FUZZY methodology (Peter Makensteijn) works differently. Goals are set on the fly and thus a flexible mindset concerning the usage of time (and finances). Not all goals are measurable, but they are always in line with the end goal. In this case, making sure our clients have a roof over their head.
The possibilities to imply FUZZY within Housing First are great. Because of our clients complex issues unexpected situations are inevitable. So a SMART (Specific, Measurable, Achievable, Relevant, Time bound) goal doesn’t do the trick. The FUZZY method is more fitting. The acronym stands for the Dutch words for:
Festive
Mark those special moments when FUZZY goals are met. This creates a tremendous amount of positive energy and can lead to new possibilities. For instance: Client and social worker celebrate finding a new daytime spot. While they’re enjoying a piece of cake to celebrate this, they talk about the early starting time and the possibilities to make sure to be able to be there on time: use less drugs that night or do something active during the day, so falling asleep at night will be easier. Setting goals that are linked to festivities releases positive energy.
Challenging
There are cases where a lot has already been tried to take the next step and where repetition can turn out negative. If you do what you did, you’ll get what you already had. Rather tempt the client with a goal that is unrealistic or out-of-the-box. That might release the right energy to move forward. This aspect of temptation is also reflected in our DNA. If you do what you did, you’ll get what you already had. Rather tempt the client with a goal that is unrealistic or out-of-the-box. That might release the right energy to move forward. This aspect of temptation is also reflected in our DNA.
Pure & Meaningful
Make sure the FUZZY goal is consistent with the
underlying purpose of Housing First. A social worker gets
the trust he or she needs to take on FUZZY challenges,
which do not necessarily have to be achieved. Because of that freedom,
it is possible to focus more on our objective
as a whole.
Yes!
Focus on the aspects of the collaboration that excite both client and social worker. Find a goal that matches that.
FUZZY between employees
The FUZZY way of working has been introduced as a tool for social workers. This method helps customers and employees to overcome problems or make dreams come true. It’s also a tool in managing social workers , just like it can be used between employees. The FUZZY magazine story is an example of this. In the annual plan, Jelijn is working on a goal: to draw attention to FUZZY. She gets the freedom to use time and resources at her own discretion to get this done. The goal is not defined by the SMART method. This creates space to work with great ambition and to think out-of-the-box. Out-of-the-box thinking is completely in line with the idea of FUZZY. A manager stimulates the FUZZY way by formulating goals in a certain way, like ‘open and ambitious’. Therefore there is almost no question of control in the traditional sense of the word. The employee is giving the freedom to pick up a goal, and to carry it out the way as they see fit. In that sense, employees are accountable for the goals of Discus and not to each other.