Velcro strips on the wall

During the next home visit, Tessa writes on a large A3 sheet among themselves: drugs, finances and contact with neighbours. Behind it she sticks three strips of Velcro. Below the strips will be a scale, from 0 to 100. With Velcro figures they can indicate how things are going in the coming weeks. They do this together during Tessa's home visits. A score of one hundred may not be realistic, but seventy or eighty should work.

Talking to the neighbors

Over the next few weeks, Wally discusses how his drug use is going: It's gone down! Tessa also hardly gets requests for extra money. Something that normally happens regularly. Finally, they have a conversation with the neighbors. “If there is shouting in the street, we will report it to the housing association,” they indicate. “But other than that we have nothing against Wally. We are happy with him as a neighbor.” That's nice to hear, but Wally still wants to move.

Surprisingly high scores

The three Velcro figures move steadily to the right. There have been no nuisance reports for a while. In the end, Tessa can't help but find a new home for Wally. After all, promise is debt. This is possible through an exceptional exchange construction with another client. Wally is excited about his new place. “It's a very nice house,” he beams. “I really feel at home here.”